To say the Richmond City Council Chambers needed to update the AV systems is an understatement. Parts of the system had been in place for nearly 20 years and despite a few more recent minor upgrades the system was unreliable. On more than one occasion, public council meetings had to be delayed or even cancelled because the AV system would not function.

The city issued an informal RFP to VIcom and one other vendor and asked for recommendations (and expected cost). After receiving these responses, the City Clerk was forced to ask the Council for a special amendment to fund the project, because it was not part of the current city budget. The money was approved and VIcom was selected as the vendor. The project was procured using the VASCUPP contract, avoiding a lengthy formal RFP/bid process.

Because the council chambers are used on an almost daily basis, VIcom was given a three week window to complete the project. It was made clear that the project must be completed by the deadline.  VIcom successfully completed the project ahead of the deadline and the new system has received words of praise during several public meetings.

The system includes a Crestron Control System using Crestron NVX AV over IP technology, a Planar Video Wall, a Shure Delegate Microphone System, JBL Line Array speakers, and Shure digital e-paper nameplates to identify council and committee members.

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